With the arrival of autumn, the home improvement industry entered the peak season. However, complaints about home decoration are also increasing. To this end, the industry and commerce department reminded the public that the main problems of housing disputes are product quality defects, excessive hazardous substances, counterfeit brand names, unqualified installations, and inadequate decoration company qualifications. Be careful when doing home renovations to avoid getting into the "trap" of the business. Case 1 After the putty wall peeling Recently, the Rizhao Branch of the Rizhao City Administration for Industry and Commerce received a complaint from Mr. Gao, who lives in the Laoshan District, saying that the putty powder purchased by Wang at the Wangfu Road and the wall paint purchased by the clock somewhere were used together. The paint peeling off in the area is suspected of having quality problems with paint and putty powder. Gao and the sellers, Mr. Zhong and Wang, negotiated to claim compensation for the purchase cost, wages, rework and wall loss costs totaling more than 20,000 yuan. In case of unsuccessful negotiations, please consult the industry and commerce department. After receiving the complaint, the industrial and commercial law enforcement officers immediately investigated the incident. After investigation, due to the aging of the inspection certificate issued by the dealer of putty powder and wall paint, the batch did not match, and the complaint wall cracking brush was not strictly in accordance with the procedure. And the way to proceed, both parties have certain responsibilities. Finally, after mediation by the industry and commerce department, the parties negotiated again and reached an agreement. Wang and Zhong jointly provided technical personnel to repair the damaged external wall for Gao. The cost was paid by Wang and Zhong, and the cost of decorating the interior wall was Mr. Gao paid, Mr. Gao was very satisfied with the mediation results. Case 2 paid the money to decorate the boss is gone Mr. Li, who lived in Rizhao in August this year, contacted a decoration company from the Internet, negotiated the price, paid a decoration fee of 8,000 yuan, and the other party promised to install the house as soon as possible. However, the other party only bought a small amount of decoration materials after receiving the money. Later, the construction unit disappeared, and the person in charge of the decoration company disappeared. Mr. Li found the decoration workers, but the decoration workers said that they could not find the boss, and the boss still owed them a lot of salary. This can make Mr. Li anxious, so he found the Donggang District Consumers Association. The staff of the Consumers Association asked in detail about the process of the incident. While doing the comfort work of Mr. Li, he contacted the person in charge of the decoration company through various channels and found the company office. The staff can not always contact the person in charge of the company. The company has not obtained a business license in the industrial and commercial department. The consumer Li has encountered a liar. At this time, Mr. Li also regretted that when he was looking for a decoration company, he did not verify the company's qualifications and business license. The two sides reached a verbal agreement and began renovation. Countermeasure check the problem one by one The industry and commerce department found that the disputes in housing disputes were mainly caused by defects in product quality, excessive hazardous substances, counterfeit brand names, and unqualified installation. On the one hand, some decorative materials are custom products, and the requirements for goods are mostly verbal agreements, or simple contractual agreements, which may lead to information communication errors. After a consumer dispute occurs, it is also difficult to define responsibility. On the other hand, in order to save the renovation costs, consumers are looking for some unqualified decoration teams. These renovation teams are shoddy, cut corners, and change the mobile phone number after finishing the renovation. After waiting for quality problems, consumers can't find the main body of responsibility, and it is difficult to defend their rights. In this regard, the industry and commerce department reminds consumers that they must be careful when doing home renovations to avoid mistakes into the “trap†of the business. Trap 1: The home improvement contract may be a trap. Before home decoration, most consumers will take the initiative to sign contracts with the decoration company, but rarely read every detail of the contract. A decoration contract, if not read carefully, it may also become a trap, pushing all responsibilities to the consumer, and the decoration company can not bear any responsibility. Trap 2: A false high offer on the material. Some renovation companies will proactively provide consumers with a list of engineering budgets before they start construction. Like this seemingly detailed quotation, if you want to increase the number of areas when calculating the construction area, the rejection is not eliminated, or the irregular area is calculated according to the maximum size. The material on the quotation does not match the actual use, especially the base layer uses counterfeit materials to reduce costs, or intentionally increase material loss, or increase the amount of work after loss. Trap 3: Cut corners and cut profits. There are also some home improvement companies, especially the home improvement "guerrillas" who deliberately sign low-cost contracts to take business. Some do it, but they can't do it. However, some adopt the methods of reducing construction procedures and lowering the grade of materials to reduce the cost of decoration. The industry and commerce department reminds that for these situations, consumers should first choose to have a legal business license, a decoration and decoration qualification certificate, a fixed office operation place and a fixed design and construction team, and a credible decoration. Enterprises; when signing the contract, it is necessary to clarify the terms and responsibilities of the contract, and determine whether the contract is legal and valid through the market management department; after the renovation, the quality of the acceptance project is best, please check the quality supervision and inspection department together, check the problem one by one, find the problem .
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Home decoration needs to be cautious home improvement industry season is coming to guard against the decoration trap